Information on the banking system’s activity
Information on the banking system’s activity
This page contains updates and information for the banking system’s customers.
The Bank of Israel will publish a daily file including bank branches that are open according to reports from the banks in the special situation.
We recommend that you check this file or the websites of the banks themselves.
The Bank of Israel Podcast – Leniencies During Wartime
One week after the murderous terrorist attack and the outbreak of the Swords of Iron war, the Bank of Israel published a comprehensive program of leniencies that was adopted by all of the banks and credit card companies.
Links to the banks’ websites with details of available branches
Banking corporations’ public service call centers, and links to benefits granted by the banking corporations.
|
Banking corporation |
Call center number |
Dedicated emergency phone number |
Links to benefits |
|
|
Hapoalim |
*2407 |
|
||
|
Leumi |
*5522 |
For residents of the south - *5946 |
||
|
Mizrahi-Tefahot |
*8860 |
For residents of the south - *5080 |
||
|
Discount |
*6111 |
For residents of the south – 076-805-7000 |
||
|
First International |
*3009 |
Emergency number for residents of the south and area surrounding Gaza – 03-513-0084 |
||
|
|
Otzar Hachayal |
*3390 |
|
|
|
|
PAGI |
*3360 |
|
|
|
|
Ubank |
*5234 |
|
|
|
|
Masad |
*2448 |
|
|
|
Yahav |
*2616 |
For residents of the south – 02-500-9969 |
||
|
Bank of Jerusalem |
*5727, 076-809-5111 |
For residents of the area surrounding Gaza – 076-809-5100 |
||
|
Mercantile Discount |
*3477 |
For customers in confrontation areas in the north and south and those mobilized under emergency orders – 076-805-8700 |
||
|
One Zero |
*8821 |
|
||
|
Isracard |
*6272 |
Emergency number for private customers – 03-636-4257 Emergency number for business owners – 1-800-840-840 |
||
|
CAL and Diners |
03-572-6444 |
Dedicated line for relatives of the missing and killed (for blocking credit) – 03-572-5115 |
||
|
Max |
03-617-8888 |
Emergency number for private customers – 03-617-7723; Emergency number for business owners – 03-617-7766 |
||
* The Bank of Israel is not responsible for what appears in the links to the banks’ websites. These links are presented to the public in order to increase awareness and maximize customers’ rights, and should not be understood as advice.
Banking corporations' ombudsmen
Banking corporations’ ombudsmen
|
Address |
Online form |
Email address |
Phone number |
Banking corporation |
|---|---|---|---|---|
|
50 Rothschild Blvd., Tel Aviv, 6688314 |
03-567-3697 |
Hapoalim |
||
|
POB 88, Lod, 7110001 |
pniyot.tzibur@bankleumi.co.il |
076-885-7011 |
Leumi |
|
|
POB 3450, Ramat Gan, 5213603 |
pzibur@umtb.co.il |
076-817-0017 |
Mizrahi-Tefahot |
|
|
156 Herzl St. Tel Aviv |
076-805-6566 |
Discount |
||
|
63 Herzl Street, Ramle, 7240631 |
FibiPniyot@fibi.co.il |
03-513-8700 |
First International |
|
|
12 Abba Hillel, Ramat Gan, 5250606 |
pniyot@bankmassad.co.il |
03-564-1347 |
Masad |
|
|
Beit Yahav, 80 Yirmiyahu St., Jerusalem |
pniyot_tzibur@yahav.co.il |
02-500-9956 |
Yahav |
|
|
2 HaNegev, POB 1076, Airport City |
*5727 |
Bank of Jerusalem |
||
|
125 Menachem Begin Blvd., Tel Aviv 6701201 |
|
pniotz@mdb.co.il |
076-804-4151/5 |
Mercantile Discount |
|
3 Aminadav, first floor, Tel Aviv. 6706703 |
|
One Zero |
||
|
12 Bar Kochva, Bnei Brak, 5126105 |
03-636-4330 |
Isracard |
||
|
13 Tfutzot Yisrael, Givatayim |
|
CAL |
||
|
9 Ben Gurion, Bnei Brak |
03-617-8631 |
Max |